Zuato's Website Policy

1. Introduction

Welcome to the official website of Zuato Financial Services ("Zuato," "we," "us," or "our"). This Website Policy governs your access to and use of www.zuato.com (the "Website"), including all content, functionality, and services offered on or through the Website.

Zuato Financial Services is a licensed payment acquirer providing comprehensive payment infrastructure solutions, including payment gateway services, POS terminals, digital wallet solutions, and merchant services across the region.

By accessing or using our Website, you acknowledge that you have read, understood, and agree to be bound by this Website Policy. If you do not agree with any part of this policy, you must discontinue use of the Website immediately.

2. Acceptance of Terms

By accessing and using this Website, you accept and agree to be bound by the terms and provisions of this Website Policy. Additionally, when using particular services or features of the Website, you shall be subject to any posted guidelines or rules applicable to such services or features.

2.1 Eligibility

You must be at least 18 years of age to use this Website. By using this Website, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into binding agreements.

2.2 Business Use

If you are using this Website on behalf of a business entity, you represent that you have the authority to bind such entity to this Website Policy, and the terms "you" and "your" shall refer to such entity.

3. Use of Website

You may use our Website only for lawful purposes and in accordance with this Website Policy. You agree not to use the Website:

  • In any way that violates any applicable federal, state, local, or international law or regulation
  • To transmit, or procure the sending of, any advertising or promotional material, including any "junk mail," "chain letter," "spam," or any other similar solicitation
  • To impersonate or attempt to impersonate Zuato, a Zuato employee, another user, or any other person or entity
  • To engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Website, or which may harm Zuato or users of the Website
  • To attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Website, the server on which the Website is stored, or any server, computer, or database connected to the Website

Important: We reserve the right to terminate or restrict your access to the Website at any time, without notice, for any conduct that we, in our sole discretion, believe violates this Website Policy or is harmful to other users, us, or third parties, or for any other reason.

4. Intellectual Property Rights

The Website and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by Zuato Financial Services, its licensors, or other providers of such material and are protected by United Arab Emirates and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

4.1 Trademarks

The Zuato name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Zuato Financial Services or its affiliates. You must not use such marks without the prior written permission of Zuato.

4.2 Limited License

You are granted a limited, non-exclusive, non-transferable license to access and use the Website for personal, non-commercial purposes. This license does not include:

  • Any resale or commercial use of the Website or its contents
  • Any collection and use of any product listings, descriptions, or prices
  • Any derivative use of this Website or its contents
  • Any downloading or copying of account information for the benefit of another merchant
  • Any use of data mining, robots, or similar data gathering and extraction tools

5. Privacy & Data Protection

Your privacy is important to us. Our collection and use of personal information in connection with your access to and use of the Website is described in our Privacy Policy.

5.1 Information We Collect

We collect information you provide directly to us, such as when you create an account, make inquiries, subscribe to our newsletter, or otherwise communicate with us. This may include:

  • Name, email address, and contact information
  • Business name and business-related information
  • Payment and transaction information
  • Communications and correspondence with us
  • Any other information you choose to provide

5.2 Data Security

We implement appropriate technical and organizational measures designed to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

For comprehensive information about how we handle your data, please review our full Privacy Policy.

6. Cookie Policy

Our Website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand where our visitors are coming from.

6.1 Types of Cookies We Use

  • Essential Cookies: Required for the Website to function properly. These cannot be disabled.
  • Analytics Cookies: Help us understand how visitors interact with our Website by collecting and reporting information anonymously.
  • Functional Cookies: Enable enhanced functionality and personalization, such as remembering your preferences.
  • Marketing Cookies: Used to track visitors across websites to display relevant advertisements.

6.2 Managing Cookies

Most web browsers allow you to control cookies through their settings preferences. However, limiting cookies may affect your experience on our Website. For more information about cookies and how to manage them, please visit our Cookie Policy page.

7. User Conduct

When using our Website, you agree to conduct yourself in a professional and respectful manner. Specifically, you agree not to:

  • Post or transmit any content that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or otherwise objectionable
  • Violate any applicable laws or regulations
  • Infringe upon the rights of others, including intellectual property rights
  • Distribute viruses or any other technologies that may harm the Website or the interests or property of users
  • Interfere with or disrupt the Website or servers or networks connected to the Website
  • Collect or store personal data about other users without their consent
  • Use the Website for any commercial solicitation purposes without our express written consent

8. Third-Party Links & Services

Our Website may contain links to third-party websites, services, or resources that are not owned or controlled by Zuato Financial Services. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

You acknowledge and agree that Zuato shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.

9. Disclaimers

The website and all information, content, materials, products, and services included on or otherwise made available to you through the website are provided by Zuato on an "as is" and "as available" basis, unless otherwise specified in writing.

Zuato makes no representations or warranties of any kind, express or implied, as to the operation of the website or the information, content, materials, products, or services included on or otherwise made available to you through the website.

To the full extent permissible by applicable law, Zuato disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose.

Financial Disclaimer: The information provided on this website is for general informational purposes only and should not be construed as financial, legal, or professional advice. You should consult with appropriate professionals before making any business or financial decisions.

10. Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall Zuato Financial Services, its affiliates, directors, employees, agents, or licensors be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

  • Your access to or use of or inability to access or use the Website
  • Any conduct or content of any third party on the Website
  • Any content obtained from the Website
  • Unauthorized access, use, or alteration of your transmissions or content

This limitation of liability applies whether the alleged liability is based on contract, tort, negligence, strict liability, or any other basis, even if Zuato has been advised of the possibility of such damage.

11. Indemnification

You agree to defend, indemnify, and hold harmless Zuato Financial Services, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of this Website Policy or your use of the Website.

12. Policy Modifications

We reserve the right to modify this Website Policy at any time. Any changes will be effective immediately upon posting the revised policy on the Website. Your continued use of the Website following the posting of changes constitutes your acceptance of such changes.

We will notify you of any material changes by updating the "Last Updated" date at the top of this Website Policy. We encourage you to review this Website Policy periodically to stay informed about our practices.

13. Governing Law & Jurisdiction

This Website Policy and any disputes arising out of or related to it or the Website shall be governed by and construed in accordance with the laws of the United Arab Emirates, without regard to its conflict of law provisions.

Any legal action or proceeding arising out of or related to this Website Policy or the Website shall be instituted exclusively in the courts of the United Arab Emirates, and you consent to the jurisdiction of such courts.

14. Contact Information

If you have any questions, concerns, or requests regarding this Website Policy or our data practices, please contact us using the information below:

Get in Touch

Our team is available to assist you with any inquiries related to this Website Policy.