Delayed Settlement Processing
Some merchants experienced delays in receiving their daily settlements due to a banking partner connectivity issue. All settlements were processed by end of day.
Real-time status and uptime information for all Zuato services
All Zuato services are running smoothly with no reported issues.
Current Service Status
Online payment processing, 3D Secure, and card tokenization
Portable payment devices and mobile transaction processing
Software-based POS for smartphones and tablets
Enterprise-grade terminals and countertop devices
Automatic split payments and multi-party settlements
Embeddable payment buttons and checkout links
Subscription billing and automated payment scheduling
Digital wallet, balance management, and fund transfers
RESTful APIs, webhooks, and developer integrations
Business cards, expense management, and controls
Active Incidents
All systems are operating normally. There are no ongoing incidents at this time.
Scheduled Maintenance
We will be performing a scheduled maintenance to upgrade our database infrastructure. During this window, you may experience brief interruptions (less than 5 minutes total) in transaction processing. Settlement processing will not be affected.
Scheduled firmware updates will be pushed to POS Machine and Mini POS terminals. Terminals will automatically download and install updates during low-activity periods. No action required from merchants.
Past Incidents (Last 14 Days)
Some merchants experienced delays in receiving their daily settlements due to a banking partner connectivity issue. All settlements were processed by end of day.
Some ePOS users experienced intermittent connectivity issues when processing contactless payments. The issue was traced to a certificate renewal and resolved.