Send Us a Message

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  • Sales Inquiries

    Interested in our solutions? Our sales team is ready to help you find the perfect fit for your business.

  • Merchant Support

    Already a merchant? Contact our 24/7 support team at support@zuato.com

  • Partnerships

    Explore partnership opportunities with us at partners@zuato.com

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Visit Us

Dubai, United Arab Emirates

Our Office

Visit us at our headquarters in Dubai. We're always happy to meet in person to discuss how Zuato can support your business.

Headquarters

Crowne Plaza Dubai – Deira by IHG Salah Al Din Street, Al Muteena, Deira, Dubai, 8668 United Arab Emirates

Working Hours

Mon To Fri - 9:00 AM To 5:00 PM GST

Support Hours

SLA-Based Ticket Inquiry

Frequently Asked Questions

Quick answers to common questions.

How quickly can I get started?

Most merchants are onboarded within 24-48 hours. Our streamlined process ensures you can start accepting payments quickly while we complete the necessary compliance checks.

What documents do I need to apply?

You'll need a valid trade license, Emirates ID of the authorized signatory, bank account details, and basic business information. Our team will guide you through the process.

What are your settlement times?

We offer flexible settlement options including same-day, next-day (T+1), and scheduled settlements. Choose the option that works best for your cash flow needs.

Do you offer technical integration support?

Yes, our developer relations team provides full integration support. We offer comprehensive documentation, SDKs, sandbox environments, and dedicated technical assistance.

How do I contact support?

Our support team is available 24/7 via email at support@zuato.com, by phone, or through the merchant portal. We're always here to help.